Request Remote Assistance

Remember, only accept support from individuals and organisations you trust.
This service should only be used if you have contacted the university to fix an IT issue.

Allowing our technicians to remotely access your computer significantly enhances our ability to resolve your problem quickly.

We can't connect to your device without your explicit knowledge or permission.

By using this service you are providing us with access to and control of your computer.

Where relevant you are providing us with access to files that reside on your computer.

Get Started

Download for Windows, MacOS or Linux.